Return requests must be submitted within 5 days from the date of delivery.
Landscapes for Learning Ltd. reserves the right to investigate all returns.
All bespoke and furniture items will incur a restocking fee. Landscapes for Learning Ltd. reserves the right to use this at Our discretion.
We are unable to refund opened tins of paint, and premixed colours as the goods are then not re-sellable.
Unused Items
If the item is unused and You are either dissatisfied or have changed Your mind about Your purchase then You must notify Us within 5 working days of receiving Your order and contact Landscapes for Learning Ltd. which you can do by E-mail, phone or our Contact Us page.
For these items we will supply a full refund on the cost of the item only. If charged separately, the delivery cost and cost for returning the item will not be refunded.
Damaged Goods
Return requests must be submitted within 5 days from the date of delivery.
Landscapes for Learning Ltd. reserves the right to investigate all returns.
All bespoke and furniture items will incur a restocking fee. Landscapes for Learning Ltd. reserves the right to use this at Our discretion.
We are unable to refund opened tins of paint, and premixed colours as the goods are then not re-sellable.
Faulty Items
If the item You have received is faulty please contact Us via our online form with Your order number and the details of the problem with the item.
You will be refunded for the cost of the item, delivery charges and postage for returning the item to Us via a credit note. Purchases made by credit card will be refunded into the account from which the original purchase was made.
Exclusions
Any product that is used for hygienic purposes, hygienically sealed and have been opened cannot be returned for a refund. This does not affect Your statutory rights. For more details please see our Terms and Conditions.
Any bespoke and furniture items cannot be returned for a refund.
We are unable to accept any food or perishable items back if ordered in error.
